Shipping policy

At POPPYMERCH, we understand the importance of timely delivery, and we are committed to ensuring that your order reaches you as quickly as possible. Below is an overview of our shipping process:

Fast and Free Shipping
We strive to provide exceptional value and service to our customers. Therefore, we offer free shipping on all orders over $79.90. This offer is available to over 200 countries worldwide, allowing our global customers to conveniently receive our products.

Shipping Time

United States (US):

Rest of World:

Tracking Your Order
All orders include tracking information. You will receive an email with a tracking number within 1-2 business days after your order is processed. You can track your package directly on our website or by using this link: https://www.17track.net/en.

Package Delivery
If your tracking information shows that your package has been delivered but you have not received it, please check with your neighbors or property managers to confirm if it was delivered to a different location by mistake. If you continue to experience issues, please contact us at service@poppymerch.com for further assistance.

Order Modifications and Address Changes
If you need to make any changes to your order or update the shipping address, kindly reach out to our customer support team as soon as possible. While we will make every effort to accommodate your request, please note that modifications may not be possible once the order has been processed for shipping.

Duty Fees
All orders are shipped duty-paid to all destinations. If you incur any import duty charges, please forward the bill to us, and we will cover the costs associated with it.

Questions or Concerns?
If you have any questions or concerns about your order or the shipping process, please do not hesitate to contact us at service@poppymerch.com. Our dedicated customer support team is here to assist you and ensure that your shopping experience is smooth and satisfying.

Thank you for shopping with POPPYMERCH!